Frequently Asked Questions
Everything you need to know about shopping with Aer.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic orders via our online portal.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or down for a tailored look.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.
Are your materials sustainably sourced?
At Aer, we prioritize ethical manufacturing and use organic cotton and recycled polyesters in over 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.